Presented by Pam Solberg-Tapper, Coach for Success, Inc.
Title: ”The People Side of Process Improvement”
Overview: Everyone knows that people are the driving force behind any major (or minor) process improvement initiative within a company. In this presentation, learn why people resist improvement programs, how to minimize the distress and disruption caused by change, and practical ways to bring people “on board” with the change for a sustainable result. The people side of process improvement focuses on the challenge of communicating, engaging, and maintaining employee participation for successful improvement implementation.
Objectives:
- Why people resist change
- Minimize distress and disruption of change initiatives
- Practical ways to bring people “on board” and empower participation with change